Privacy policy
Last updated: 14 November 2026
This policy explains what personal information UK AI SEO Agency collects when you contact us or ask for a free AI visibility check, how we use it and what rights you have.
Who we are
UK AI SEO Agency is run by IIB Trading Ltd, a company registered in England and Wales (company number 11135452), Office 118 Cobalt Business Exchange, Newcastle, NE28 9NZ. IIB Trading Ltd is the data controller for this website. ICO registration number: ZA810991. Contact: hello@ukaiseoagency.co.uk.
What we collect
- Your name, business name, website address, phone number and email address
- What help you're interested in, your budget if you choose to tell us, and any notes you add
- The date and time you sent the form, and the page you sent it from
To carry out a free check we look at your public website and ask AI tools public questions about your business. We don't need access to any of your accounts for this.
Our hosting provider also records basic technical information, such as IP addresses, to keep the site running and secure.
How we use it and why
| What we do | Our legal reason |
|---|---|
| Carry out your free AI visibility check and reply by phone or email | Your consent and steps you've asked us to take before entering a contract |
| Provide AI SEO services you go on to order, directly or through a trusted delivery partner | The contract with you |
| Keep a record of enquiries | Our legitimate interests in running our business, and our legal duties (for example, tax records) |
| Keep the website working and secure | Our legitimate interests in protecting the site and its visitors |
We don't sell your details or pass them on for anyone else's marketing.
Who we share it with
Only with those who help us respond to you and run the business: the marketing specialists who carry out checks and deliver services on our behalf (bound by confidentiality and only for your enquiry), Cloudflare (website hosting and security), Google (where enquiries are stored and emailed to us) and our accounting software. Some may process data outside the UK under approved legal safeguards. We will also share information if the law requires it.
How long we keep it
Enquiries that don't lead to work are deleted after 2 years. If you become a customer, we keep contract and invoice records for 6 years to meet tax law.
Your rights
You can ask to see, correct or delete your information, withdraw your consent, object to how we use it, ask us to limit how we use it, or ask for a copy to take elsewhere. Email hello@ukaiseoagency.co.uk. It's free, and we'll reply within one month.
Cookies
We don't use advertising or tracking cookies. Cloudflare may set strictly necessary security cookies to protect the site.
Complaints
If you're unhappy with how we've handled your information, please contact us first and we'll acknowledge your complaint within 30 days. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.